Quality Management

With the emphasis from the Joint Commission, CMS, College of American Pathologists, American College of Radiology, et. al., there is a growing burden being placed on quality managers to perform and then measure and report on their institution’s performance in the area of quality assurance regarding patient safety. Writing and implementing QA policies and procedures is an onerous task, and documenting performance against institutional goals can be both challenging and time-consuming.

RADAR is unique in that included in its upfront professional services are recommended policies and procedures that have been written around the recommended policies and procedures developed by the Massachusetts Coalition for the Prevention of Medical Errors and endorsed by the Joint Commission. The RADAR software solution has been designed to be the backbone of these policies and procedures.

RADAR has been designed to:

• Provide a turnkey solution to include the policies, procedures, and implementation technology – You can be JC national patient safety goal #2 compliant tomorrow with regards to critical and significant test results communication
• Be an enterprise-wide solution to include lab, radiology, cardiology, vascular, ED
• Provide an enterprise owned and managed database of open and closed alerts available to any authorized user 24/7
  • If RADAR goes away, your database does not
• Allow for some degree of customization in determining what data points are populated into the RADAR database in addition to the standard ones for enhanced reporting and analysis
• Provide a database that can be mined however the enterprise may choose through a customizable report writing feature
  • User decides what data they want to analyze
  • Identifying most frequent communication failures to implement a FMEA program
• Generate QA reports automatically based on user specifications