Critical Test Result Management Solution

More than just Critical Test Result Management (”CTRM”)

While CTRM has garnered much attention in recent years, the solution is much broader than just this area of focus. Not only must emergent test results be communicated and effectively managed, communications of significant, unexpected findings must also not fall through the cracks. Patient outcomes due to these communication errors may be just as critical. And there should be a means of communicating and tracking recommended follow-up studies to improve patient outcomes.

A Joint Commission (”JC”)/CMS/College of American Pathologists (”CAP”) compliant set of policies and procedures must be established and implemented that includes CTRM as well as other important communications of significant findings, preliminary report reconciliation, and recommended follow-up studies to optimize patient outcomes

RADAR offers a very comprehensive solution to this problem including:

  • Recommended JC/CMS/CAP compliant policy and procedures template
  • Enterprise-wide fail-safe closed-loop communication technology
    • Critical & Significant test results
    • Preliminary report reconciliation
    • Recommended follow-up procedure tracking and alerting
  • Up-to-the-minute tracking and monitoring of test-value alerts
  • Database of closed alerts documenting successful communications
  • Reporting of performance against stated goals for JC surveys & accreditation
  • A customizable database that can capture and analyze data points that are associated with the transfer of HL7 compliant medical records information & test results
    • Patient information
    • Medical record data
    • Physician information
  • An easy-to-use report generator that can report on more than just closed-loop communication performance
    • Practice management
    • Quality Assurance
    • Risk Management
    • Overall healthcare enterprise analyses